Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
A.H., Ontario, Canada
"I love your service. One of the things I like best is how quickly the items are delivered and how well packed they are."
K.M., Springfield, VA
"If you can't find it, it doesn't exist. You're the best!!!"
C.H., Fremont, CA
J.D., Atherton, CA
"Long time customer, I am continually impressed by your great service. Over the years you continue to stay on the cutting edge of web service and great marketing."
G.N., Mechanicsville, VA
"Been to your store, awesome place"
M.S., Newnan, GA
J.F., Kevil, KY
"This place is great. I have completed so many sets of china and silver."
M.M., Acton, CA
"You have a great service"
S.S., Tucson, AZ
"Wonderful! What a blessing!"
C.S., Spring Hill, TX
"Wonderful site, great service and selection."
V.N., Tuscaloosa, AL
"I love your company! Thanks for your continued great service!"
M.R., Austin, IN
"Easily found what pieces are currently available today on your website. Very customer friendly."
B.T., Manitoba, Canada
M.J., West Chester, PA
"I first purchased my silverware in 1969. It was a boxed set on sale and I found out later that the pattern (maybe the company) had been discontinued. When I came back from living abroad in 1989, I was missing pieces of the set, especially the salad forks which I think had vanished in a sandbox somewhere. I had no idea how I could find extra pieces that even resembled my pattern until I saw your ad in a magazine. I was overjoyed to see you had pieces of my set, and my stoneware and my Williams-Sonoma glassware. I think you are a fabulous company and your service has always been first class! Thanks for letting me hang on to my traditions, memories and best loved table items."
T.P., Prospect, KY
"Great service! Thanks."
O.M., New Hartford, NY
"What a great service!"
J.H., Sacramento, CA
"I would be very glad to recommend your service to anyone looking for replacement pieces or additional pieces to their existing sets or anyone wanting to acquire a historic set of china/silver or glassware. Replacements.com has an outstanding selection, very reasonable pricing, packages their product carefully and ships quickly. I have used your service both for my own china and silver and also for gifts to friends and family. I intend to continue to buy from Replacements.com in the future."
A.O., Alpine, UT
"This is a wonderful service and I can't thank you enough!"
B.A., Akron, OH
"I am so glad I found your website!"
M.T., Orem, UT
"First off, I want to tell you that I am still totally delighted that I was able to find plates to add to some I had purchased 13 years ago. Thank you for the phone call after my order was received to fine tune the order and offer to send them in time for Thanksgiving. I was extremely impressed with those customer service kindnesses. We did receive the dishes, told everyone my happy story and they looked beautiful on our table. Thank you."
M.L., Beaverton, OR
P.H., Ooltewah, TN
"Thank GOD I found your company!!! I bought a set of your flatware at Sam's Club. several years ago. I need to get a few more of that same pattern. that's why I got to scouring the web , then all of a sudden your site popped up. It is a life saver. I can even get a few for a Christmas gift for my Mom & one for my Mother-in-law too."
P.H., Racine, WI
"Enjoy looking at your site!"
L.B., Brookfield, WI
"Thanks for this wonderful website! I have finally found my grandmother's pattern! Hoping to replace a few broken pieces."
S.R., Shelbyville, KY
"You're the best!"
L.H., Longview, TX
"Love your web-site, I stay up till 3:00 - 400 in the morning looking at all the dishes. Quite time well spent!! Love it! Thanks!"
S.C., Durham, NC
"You provide a welcome service."
B.S., Fergus Falls, MN
"I have used your services quite often and have received much satisfaction."
N.F., Weatherford, TX
"I love your website. Thanks for the many wonderful purchases."
M.C., Salisbury, NC
"I have ordered from you in the past. Great business."
L.P., Ontario, Canada
"Love your website, very easy to use."
E.G., San Diego, CA
"Your expeditious response to our request is a delight! (Like our pattern!)"
E.B., Ringgold, GA
"Glad I found you!! Very glad."
L.S., Ballwin, MO
"Did some business with you before. it was a nice exchange. I would recommend you to anyone needing your services."
L.H., Kingsville, MO
"I am so glad that you provide this service. Our patterns have all been retired and they are important treasures Thank you."
C.K., Lancaster, PA
"I have been very satisfied with your customer service."
V.C., Boyds, MD
"Your site is amazing!"
J.P., Hedgesville, WV
"Great Site! You have helped me research and find value to many inherited plates, silver flatware, Hummel figurines and more. Thank you! You made my life easier!"
Z.B., Washougal, WA
"I love your site and have been able to replace several pieces over the years. The customer service is outstanding. I give Replacements, Ltd. a 5 star rating."
D.Y., Alexandria, VA
"I am so pleased I found your site - it is so nice to be able to replace broken pieces or add pieces to my dinnerware without the worry of it still being available in retail stores. Thank you!"
More Pages of Letters From Our Customers!