Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
N.P., Joelton, TN
"Great company. Have purchased from you in the past with excellent results and response."
B.J., Greensboro, NC
"You are wonderful and I appreciate you!"
L.F., Toronto, Canada
"I have been delighted with the service and quality of the items sent to me. The persons I spoke with at Replacements were always knowledgeable, considerate, available and helpful. The items ordered, on two occasions, arrived in perfect order, carefully wrapped and on time. The quality of the items was excellent, and even those items marked down to imperfections were almost perfect. The dishes that I wanted were from a set that I had purchased in 1983, and were not from a well known company; so it was a bonus to me that I was able to continue this beautiful set. My daughter-in-law informed me that she had obtain items from your company ten years prior and her experience had been excellent."
S.P., Elkhart, IN
"Glad to find your site."
A.C., Easley, SC
"I love your website! Just found out about it and will be telling all my friends about it!!"
S.C., North Augusta, SC
"Thanks for your services, enjoy your website!"
D.G., Torrance, CA
"Love this site!"
K.V., Portage, MI
"This is my second time only, on your site. First time was yesterday! I love your quick response and the ability to call you immediately if you want. Your web site is so easy to navigate. What could have been complicated, you've made easy!"
M.S., Delray Beach, FL
"Love this website! So easy to navigate!"
C.H., Ontario, Canada
"I have purchased pieces from your business before and was very satisfied."
E.M., Laguna Beach, CA
"Great website...easy to navigate...liked the pictures and the search option...thanks!"
P.T., Clive, IA
"I love Replacements.com. I have used it to expand my daughter's flatware and my everyday dishes. If there are other companies like this one, I am not aware of them and it is great to be able to access special pieces in this way. I have found the service to be quick and dependable and I intend to use it over and over."
N.M., Raleigh, NC
"Just toured your facility and it was fabulous!!! All your employees were so helpful, professional, and friendly. When I returned home from touring Replacements, I registered the china and silver service I had inherited from my husbands grandfather, hoping you could assist me in identifying the patterns. You replied immediately. What a grand idea Bob Page had for a business: Preserving memories."
D.B., Sparks, NV
"I have been using your service very successfully for some time. I had been waiting for one particular piece to my Twelve Days of Christmas that had gotten broken and was thrilled when you notified me that it was available. Thanks so much."
S.R., Bath, NC
"We just visited your showroom for the first time on Thursday. We were quite impressed. Your staff is very friendly and helpful and the facility is quite amazing. We loved the displays and the merchandise selections were endless."
B.B., Shalimar, FL
"I have visited your store only once and love it! I hope to visit it again..what a wonderful service you provide!"
N.G., Lake Butler, FL
"Very nice site"
G.M., Hardinsburg, KY
"Love your site"
N.A., West Sussex, UK
"I imagined tracking down my missing crockery would be such a headache, how wrong could I be? What a fantastic site! User friendly and great customer service! Thanks so much."
L.A., Arvada, CO
"Thanks for providing this great service. It's the one place I can consistently find replacements for and additions to my treasures!"
R.J., San Antonio, TX
"Great to find your site!"
P.K.A., Culver City, CA
"Very useful site. Thanks"
V.A., Milford, CT
"Love your site"
D.M., Kinston, NC
"Love this site!!! So glad that I stumbled across it!!! Thanks!"
D.F., Simi Valley, CA
"Love your company, terrific website. Replacements, Ltd. is one of the best companies I have dealt with in a long time. I would and have recommended Replacements, Ltd. to many of my friends and family and I have only received wonderful comments about this company! You guys are great! Thank you!"
E.B., Keizer, OR
"Have ordered things through the years for myself and friends from you&wonderful resource. Thank you."
D.C., La Marque, TX
"It is so nice to find a company where you can get replacement pieces for your china and even expand your collection more. I just received a box today of a few pieces I had ordered and was excited and happy to get it. Thank you and I'm sure you will be hearing from me again in the future."
M.A., Greenlawn, NY
"Your choice of patterns is amazing and so is the choice in pieces. I was looking for Nikko Woodbury and discovered there are lots more pieces than I knew even existed!! Thanks again for a great website and for being the #1 china chaser."
S.C., Eagle, ID
"Excellent website! Thanks for making my search so easy!"
J.P., Douglasville, GA
"Great company to do business with!"
T.R., Conyers, GA
"Love your website. I found the stainless steel pattern I've looked for since I got married over 40 years ago AND I'm going to finish a dinnerware set that I didn't think still existed! Thank you Replacements Ltd."
J.C., Storm Lake, IA
"I have ordered pieces from you in the past. I have been very, very happy with your company. It is great to know if a piece of my china or dinnerware get broken, I can count on you to help me replace it."
H.C., Winston Salem, NC
"I love your amazing business, and have visited you several times. You provide an incredible service!! When my friends from California came to see us, we did quite a bit of sight-seeing, but Replacements was their favorite place to visit! Thank you!"
J.R., Los Angeles, CA
V.S., Fresno, CA
"Love that you are the 'go-to' folks for discontinued sources! Your efficient process speeds up the ever-changing 'search' for desired items."
L.M., Orange City, IA
"Have ordered other plates and am very happy with your service. Very accommodating!!!"
J.O., Surrey, England
"You clearly put the customer first, and you put a service out there that now one can equal."
L.R., Charlotte, NC
"Love your company!"
J.R., Jackson, MI
"Love the wide variety that you provide."
N.F., Ft. Collins, CO
"Great service, prompt, reliable, and helpful; but also a unique business offering a much needed service!"
More Pages of Letters From Our Customers!