Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
J.M., West Hartfield, CT
"This lovely figurine arrived today and it is equally as gorgeous as its companion, the Herend sleeping Asian girl, wrapped in pink and gold. Thank-you again for having these two beautiful figurines. In all my years collecting Herend, I have never seen these two figurines. I LOVE THEM!!!!"
J.N., Bellevue, WA
"Thanks for your shipment. It arrived today fully intact--it was beautifully packaged! The three plates join the five I was lucky enough to inherit from my great grandmother through my mother. What a wonderful resource you provide. My commendations to your fine staff."
F.S., Waco, TX
"I love your site"
A.H., Charlotte, NC
"I love you guys!"
C.B., Brisbane, Australia
M.A., Memphis, TN
"Good site, clearly specified info"
C.T., Haymarket, VA
"Easy to use. Amazing finds."
K.L., Barrington, IL
"I have used your company before and was very pleased with the results."
A.F., Lawndale, CA
B.S., Brentwood, TN
"Past customer, very satisfied."
A.A., Perth, Australia
"Just a quick note to let you know that the above order was received in pristine condition this morning. This delivery was incredibly swift probably just as good as we could achieve in Australia."
P.W., Oak Ridge, NC
"I have been a long time customer and love your store."
C.T., Rocksprings, TX
"Thank goodness for your service!!!"
M.H., Alberta, Canada
"U R a flawless company!"
J.P., Oklahoma City, OK
"Love doing business with your company!"
G.C., West Haven, CT
"Great service to the community"
D.S., Ambler, PA
"I received my order within three days and the pieces were in excellent condition!"
M.S., McKeesport, PA
"You never disappoint. I have purchased items from you before; always satisfied. Thank you for the excellent service."
B.P., Philadelphia, PA
"So happy you're here."
S.W., Minotola, NJ
"I love you guys!!!!!"
M.T., Moita, Portugal
"Great to find such a site"
S.C., Reston, VA
"Thanks for providing this service."
B.P., Seattle, WA
"You are a God send. Most of my patterns have been discontinued and you are the only source."
C.M., Cheyenne, WY
"I am very pleased with the products I ordered and with the quick shipping."
C.T., Summerville, SC
C.H., Spokane, WA
"Love this website!"
B.M., Sewickley, PA
"Great service!! Visited and love pets!"
E.R., Penfield, NY
"Just received a shipment of Gotham pieces. They are just lovely and in perfect condition! Thank you for adding to family china that had been lost!"
M.P., Melbourne, Australia
"Wonderful service, thank you"
J.B., Nova Scotia, Canada
"Visiting Replacements Inc. was more than a walk-in-and-order experience. I was properly greeted at the entrance and invited to take a walking tour of the premises, after which I browsed the beautiful showroom. When I was ready to place my order, I was waited on by courteous staff who were efficient and accommodating. When I left, I was more than satisfied with my purchases. Your staff are wonderful and I look forward to my visit next year."
L.C., Fort Worth, TX
"What a great resource. Thank you!"
D.S., Beloit, OH
amazing and caring people you have working there.
J.B., Alpharetta, GA
"Please keep up the good work you do, and keep telling us the wonderful stories about the pets and people who work at Replacements, Ltd. I often open the emails from you just to read the pet stories. What a wonderful and caring policy you have toward your employees and their families. And, what amazing and caring people you have working there."
E.K., Merced, CA
"I have enjoyed collecting some odd pieces that I was not able to purchase originally. I like the idea of being able to replace or add to my dinnerware and crystal."
J.H., Ontario, Canada
"Easy & quick access."
S.F., Porter Ranch, CA
"I received my order today as scheduled through Fed-Ex, and just wanted to thank you for the excellent packaging of this fragile Lladro figurine. I appreciate the quick delivery, and reasonable shipping cost for this item. Thank you for outstanding service! I will continue doing business with you in the future."
J.G., San Antonio, TX
"You are so much appreciated."
S.S., Anderson, SC
"Thank you so much for the prompt response to this order. My mom received the bases to her canisters just a few days after our conversation. The best part was that we were still visiting with her when the package arrived so we could see the canisters in their entirety. What a pleasure to do business with Replacements Ltd. Thank you for your excellent service."
D.W., Antelope, CA
"Many Many THANKS for excellent processing, shipping and packing of my order which came just moments ago. Many thanks again."
C.D., Baton Rouge, LA
"I visited your beautiful store in NC. I was so impressed with the facility, the service, and the professionalism of the staff that I may return (from Louisiana) for the upcoming sidewalk sale."
More Pages of Letters From Our Customers!