Replacements, Ltd. China, Crystal & Silver - Old & New -1-800-replace (1-800-737-5223) 9:00 am - 10:00 pm ET, 7 days!
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Replacements, Ltd.
Letters - (page 33)

Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.


M.P., Cocoa, FL
10/26/13

"Great place to shop"


L.C., Warren, RI
10/26/13

"I love your site. It is a lot of fun browsing my patterns and all of the other items you have on the site. Thank you!!"


S.L., Houston, TX
10/26/13

"Easy online order."


I.A., Roanoke, VA
10/26/13

"Very satisfied with purchases I've made before."


G.A., Norfolk, MA
10/26/13

"Love you guys"


L.K., Frisco, TX
10/26/13

"I love Replacements and have enjoyed doing business with them for many, many years."


K.C., Albuquerque, NM
10/26/13

"I greatly appreciate the service you provide. Everything I have purchased from you has come in exemplary condition."


B.F., Rio Verde, AZ
10/26/13

"Appreciate the service"


P.F., Summerville, SC
10/26/13

"My visit to your store was such a treat. The walk was way too short. I wanted to go up and down each aisle!"


K.K., Stanford, CA
10/26/13

"Been there, very impressed."


E.B., Winston Salem, NC
10/25/13

"Replacements is a fabulous store! Customer service is wonderful! I always get the same wonderful, courteous treatment whether I buy $200 or $10 worth of items. I also LOVE the selection! When I stop by the store I always find something unexpected to purchase."


M.M., LaFayette, LA
10/25/13

"Have used your service over the years and always been very pleased."


S.G., Ontario, Canada
10/25/13

"First order, nice to find everything in one place."


M.T., Pleasant Hill, CA
10/25/13

"You've always been a dependable resource to me."


L.E., Cotati, CA
10/25/13

"I am so very glad that I found you!"


S.A., Olympia, WA
10/25/13

"We have a 25-30 year relationship - have thoroughly enjoyed doing business with Replacements, Ltd."


M.M., Toledo, OH
10/25/13

"Love your site!"


M.V., Holmdel, NJ
10/25/13

"Your company is great!! You have never let me down. Your service and products are outstanding!!!"


T.W., Chevy Chase, MD
10/25/13

"You have been great in the past - I have used you for many, many years."


D.H., Park Ridge, IL
10/24/13

"Replacements, Ltd. is a marvelous institution run by smart, wise, gracious people. Customers appreciate and value everything about it and those who make such a great resource possible."


A.B., Bronx, NY
10/24/13

"Superb service!"


M.B., Enfield, CT
10/24/13

"I was literally elated when I discovered your website and found that you carried my discontinued pattern of beautiful stainless steel flatware that I had purchased back in the early '70's! I mean ELATED! Everything arrived in perfect condition. I can tell you that I've given away my good silverware to our son and his family to enjoy because I am so thrilled to have replaced my missing pieces of stainless. They just don't make pieces like this anymore. You guys are great!"


C.R., Bloomington, MN
10/24/13

"I love the way you ship your items - very nicely done!"


K.E., Hillsborough, NC
10/24/13

"I do love your store and the services that you provide. Without you I would have missing pieces, broken pieces, and be very disappointed. You provide a valuable service and I very much appreciate being able to obtain the pieces that I need."


A.P., Boise, ID
10/24/13

"Great service. Glad you do this!"


L.M., Anchorage, AK
10/24/13

"I am impressed with your company and the service you provided on my first order with you. I was very happy with the shipping of my order. Not only was the shipment expedient and well packaged, but also very affordable. Some companies I have dealt with charge exorbitant fees to get goods to my state, but I have no complaints on either the pricing of your goods or the cost to receive them."


F.W., Rydal, PA
10/23/13

"Thank you for your great service!"


V.J., Pinehurst, NC
10/23/13

"The "museum" is unbelievable. I say museum because that is what it is. I brought in a plate from Germany that escaped Nazi confiscation in early 1939. My mother-in-law had most of her possessions taken in 1938. She was able to bring only a few of her dishes and other items to the USA. Who else but Replacements, Ltd. would understand the story behind the plate that I brought in? The service representative was very patient and very understanding. Thank you."


B.C., Bradenton, FL
10/22/13

"The most important question is: AVAILABILITY! I've owned my set of dishes for a number of years. When I broke the bowls which I ordered from you, I was heart broken! I went online to find you! I preferred to speak to you by phone to order. You said you had only three - I offered to take all three and ask for a small break in price" which you were not interested in doing. Your packaging was magnificent - I cried when I held the bowls in my hands again."


J.H., Traverse City, MI
10/22/13

"You have been a great help in finding some hard to find pieces and your prices are very reasonable."


K.P., Las Vegas, NV
10/22/13

"I'm so excited I found your site."


V.B., East McKeesport, PA
10/22/13

"In all of my experiences with your staff, whether by e-mail, phone or in person, I have found them to be exceptionally friendly, courteous, thorough, and professional. I enjoy doing business with you because of your staff."


J.J., Cleveland, OH
10/22/13

"Great company with great positive happy people!"


M.T., Sunset Beach, NC
10/22/13

"I buy Replacements for broken/damaged items in my Discontinued glassware pattern, so that I may continue to have a complete set. I have over 200 pieces of the pattern for which I buy replacements. Great Customer Service! Fast, Clean, & Hassle-Free. Protection of items during shipping is exceptional, as I have Never received a broken or damaged item in the many years I have been dealing with your company. Keep up the good work!"


J.P., Jamestown, NC
10/22/13

"I continue to be impressed with the quality of your work and the professional warmth of your staff."


C.R., Winter Park, FL
10/22/13

"Have visited you facility and have used your service previously."


J.E., Holladay, TN
10/21/13

"Very happy to discover your service. May thanks!"


L.G., Shreveport, LA
10/21/13

"Greatest place to order hard to find items. Keep up the outstanding work!"


R.C., Phoenix, AZ
10/21/13

"I have been a customer of yours since 1969 and have always had good luck finding missing pieces to my patterns. I have recommended Replacements, Ltd. to several friends !!"


M.K., Fort Worth, TX
10/21/13

"I have always appreciated our dealings. I have gone to you for several purchases and have always been pleased with the results."

More Pages of Letters From Our Customers!

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Replacements, Ltd. is a BBB Accredited Business. Click for the BBB Business Review of this China & Glassware - Retail in Mc Leansville NC

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