Replacements, Ltd. China, Crystal & Silver - Old & New -1-800-replace (1-800-737-5223) 9:00 am - 10:00 pm ET, 7 days!
Register Your Patterns Here Register for free pattern information!Sign Up For
FREE Pattern Info!
E-mail this site to a friend!Tell A Friend!
 
Home   FAQ   Letters   Site Map    Cart Shopping Cart
 
 
Click Here For A FREE E-mail Price List Of Pieces In Your Pattern(s)!  Lower Prices On Hundreds Of Thousands Of Items!
 

Replacements, Ltd.
Letters - (page 36)

Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.


L.B., Salisbury, VT
10/31/13

"This site is very easy to use and it's easy to find the dishware I want. Customer service is awesome! Replacements, Ltd. is my 'go-to' site for finding replacement dishes for hard to find items!"


I.F., Tomball, TX
10/31/13

"I have always been very pleased with my orders from Replacements. I hope to visit your show room one day. Thank you!"


D.W., Ontario, Canada
10/30/13

"Your staff are superb. Thank you for your prompt assistance in replacing / adding to my discontinued china patterns. At our last dinner party, when my husband knocked over a Waterford goblet which then crashed and broke the guest's bread and butter plate seated beside him, I remained outwardly very calm and inquired if anyone was hurt. I then reached for a sip of wine thinking, note to self, "Call Replacements, Ltd. in the morning."


G.C., Upton, MA
10/30/13

"You do a great job!"


P.O., Warsaw, Poland
10/30/13

"Impressive selection"


W.B., Lees Summit, MO
10/29/13

"This piece of crystal was a lot like another piece, but the representative helping me found the correct piece and it has completed my set. I would be happy for you to use my comments any way you like. It was amazing how you could send such a fragile piece of crystal through the US Post Office and keep it all in one piece. The packaging was phenomenal."


J.P., Chicago, IL
10/29/13

"I think I love you."


R.F., Fairbanks, AK
10/29/13

"I bought this piece because of the specific e mail you sent letting me know you had it in stock. Great service on the phone, fast shipping."


C.G., Sacramento, CA
10/29/13

"I appreciate your existence. How would we ever replace without you?"


J.E., Hillsborough, NC
10/29/13

"The person who helped us was very knowledgeable and helpful in helping us in adding pieces to our china place settings. We learned more about china by the time we left! We were surprised that an additional employee went to a lot of effort to bring out a large number of pieces in our pattern from storage, for us to look at and select from. We felt it was a very customer oriented store. Even though we were there the last hour before they closed, we were never rushed. The main person helping us wrapped all of our dishes very carefully. We also observed that there was positive morale and teamwork amongst the employees, offering assistance to one another when they could and showing courtesy to one another as well."


S.S., Matlacha, FL
10/29/13

"You've been great! Without your help in finding broken, missing, cracked pieces in two different sets of earthenware, we would have been forced to either resort to plastic or set the table with a true hodge-podge mixture. My family truly appreciate you!"


S.D., Roanoke, VA
10/28/13

"I have enjoyed the help of the Replacements staff over the years. Whether it's replacing a missing piece of china or expanding my collection- the attention given by your staff is fantastic. I once visited the Replacements facility and had so much fun exploring room after room each full of gorgeous items! Thank you!"


G.K., Herndon, VA
10/28/13

"Your packaging is excellent. Nothing has ever been broken on arrival. I have both bought and sold fine china through Replacements, Ltd. The personal service is exceptional; everyone I've spoken to is knowledgeable and very helpful. I've been very pleased with the services and the prices. Dealing with this company has been very satisfying-- good experience in all areas."


R.H., Albuquerque, NM
10/28/13

"Thanks for my recent shipments. Your customer service is great! One more teaspoon and I'll be set!! Since my pattern was discontinued in1998, finding you to find what I now desire has been wonderful."


J.R., Stanwood, WA
10/27/13

"You perform a great service!"


D.M., Buchanan, VA
10/27/13

"Your staff is knowledgeable and patient. Shipping is quick and received in excellent condition. Product descriptions are exact. Thanks for your service."


D.L., Providence, RI
10/27/13

"I order from Replacements, Ltd. all the time. It is a fabulous company."


D.R., Fayetteville, GA
10/27/13

"The gal who took my order was wonderful. She helped my choose a treasure that was less than the one I had found!! I have used the covered vegetable bowl (Johnson Bros. Friendly Village) twice since it arrived !! I love the fact I can get china that was made in England !! The best quality as far as I am concerned. Replacements does a great service. I love it when I can visit in person. The museum of beautiful items is THE BEST!!"


K.D., Napa, CA
10/27/13

"Been buying pieces from you for years and have always been satisfied."


J.A., Dunnellon, FL
10/27/13

"Your packing is superb!"


J.L., E Greenbush, NY
10/27/13

"I love my Nikko Christmas plates! I am lucky to have found this website!"


M.W., Bedford, TX
10/27/13

"Love your website and what you have to offer!"


C.A., Ambler, PA
10/27/13

"I've been very impressed on how you kept my request in your computer and notified me when you found my pattern. When I called, your representative knew who I was and why I was calling. Also appreciated another time when I sent you a photograph of my stemware and you were able to identify the pattern so that I could order a replacement. Already gave a rave review to my sister."


M.P., Cocoa, FL
10/26/13

"Great place to shop"


L.C., Warren, RI
10/26/13

"I love your site. It is a lot of fun browsing my patterns and all of the other items you have on the site. Thank you!!"


S.L., Houston, TX
10/26/13

"Easy online order."


I.A., Roanoke, VA
10/26/13

"Very satisfied with purchases I've made before."


G.A., Norfolk, MA
10/26/13

"Love you guys"


L.K., Frisco, TX
10/26/13

"I love Replacements and have enjoyed doing business with them for many, many years."


K.C., Albuquerque, NM
10/26/13

"I greatly appreciate the service you provide. Everything I have purchased from you has come in exemplary condition."


B.F., Rio Verde, AZ
10/26/13

"Appreciate the service"


P.F., Summerville, SC
10/26/13

"My visit to your store was such a treat. The walk was way too short. I wanted to go up and down each aisle!"


K.K., Stanford, CA
10/26/13

"Been there, very impressed."


E.B., Winston Salem, NC
10/25/13

"Replacements is a fabulous store! Customer service is wonderful! I always get the same wonderful, courteous treatment whether I buy $200 or $10 worth of items. I also LOVE the selection! When I stop by the store I always find something unexpected to purchase."


M.M., LaFayette, LA
10/25/13

"Have used your service over the years and always been very pleased."


S.G., Ontario, Canada
10/25/13

"First order, nice to find everything in one place."


M.T., Pleasant Hill, CA
10/25/13

"You've always been a dependable resource to me."


L.E., Cotati, CA
10/25/13

"I am so very glad that I found you!"


S.A., Olympia, WA
10/25/13

"We have a 25-30 year relationship - have thoroughly enjoyed doing business with Replacements, Ltd."


M.M., Toledo, OH
10/25/13

"Love your site!"

More Pages of Letters From Our Customers!

 1  2  3  4  5  6  7  8  9  10  11  12  13  14  15 
 16  17  18  19  20  21  22  23  24  25  26  27  28  29  30 
 31  32  33  34  35  36  37  38  39  40  41  42  43  44  45 
 46  47  48  49  50  51  52  53  54  55  56  57  58  59  60 
 61  62  63  64  65  66  67  68  69  70  71  72  73  74  75 
 76  77  78  79  80  81  82  83  84  85  86  87  88  89  90 
 91  92  93  94  95  96  97  98  99  100  101  102  103  104  105 
 106  107  108  109  110  111  112  113  114  115  116  117  118  119  120 
 121  122  123  124  125  126  127  128  129  130  131  132  133  134  135 
 136  137  138  139  140  141  142  143  144  145  146  147  148  149  150 
 151  152  153  154  155  156  157  158  159  160  161  162  163  164  165 
 166  167  168  169  170  171  172  173  174  175  176  177  178  179  180 
 181  182  183  184  185  186  187  188  189  190  191  192  193  194  195 
 196  197  198  199  200  201  202  203  204  205  206 

Home | FAQ | Letters | Site Map | Contact Us | Customer Service | Top
Replacements, Ltd. is a BBB Accredited Business. Click for the BBB Business Review of this China & Glassware - Retail in Mc Leansville NC

Events & Features Register Info Neat Things Order Specials! Collectible figurines, plates, bells, ornaments, and more Silver, sterling, silverplate, stainless, everyday flatware Crystal, everyday glassware China, porcelain, stoneware, everyday tableware