Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
J.M., Northbrook, IL
"Keep up the great work!"
T.W., Selma, CA
"Have been very pleased with all my previous orders."
K.R., Sunderland, MA
"I loved the place when I visited and purchased 2 of my dinner plates."
C.S., Raleigh, NC
"I love Replacements. Awesome!"
F.A., Ontario, Canada
L.W., Fayetteville, AR
"I have shopped with you 3 times now and am certain to shop with you again. Im glad I found you on the internet. The Dansk BLT dishware was the first dish I purchased when I move away from home. I am replacing them again, its some forty years later now. They are as handsome today as they were when I first bought them. I also replaced lost and broken pieces from the Noritake Colorwave-Graphite collection. Thank you for your website."
C.M., Hubert NC
"Have been doing business with you for years, and am never disappointed with purchases and customer services. Thank you!"
C.C., Murfreesboro, TN
"This service is wonderful. I can add to china, crystal and silver even though all my patterns are 50 to 80 years old."
S.E., Bellaire, TX
"I have always had excellent service from friendly staff at Replacements, and I often recommend your company."
P.R., Cedar Rapids, IA
"Very pleased with purchases over many years."
G.D., Adelaide, South Australia
"We think you're terrific."
J.R., Pontiac, IL
"Wouldnt think of shopping anywhere else! Looking forward to adding to my collection soon."
M.F., Austin, TX
"Your selection amazes me. I love Replacements website. It is the definitive source for china, crystal and flatware."
J.H., Austin, TX
"Your web site is easy to navigate and to use. Thank you."
S.E., Castle Rock, WA
"Replacements is the best resource out there. Thank you."
J.M., Flint, MI
"I love that there is a place like yours that know how to find the 'almost impossible' stuff."
J.T., North Myrtle Beach, SC
"Love your company! Have bought several patterns over the years. Keep up the good work!"
C.E., Littleton, CO
"Love, love, love what you do! Thanks!"
J.L., Ocean Springs, MS
"A great web site for finding almost any pattern and piece!"
K.D., Ashland. OR
"Love your site!"
K.H., Valencia, CA
"I have ordered from you before and loved your service."
J.T., New York, NY
"This is a great accommodation to us, thank you."
J.M., Medford, NY
"I love your company and its respect for fine china, crystal, and silver that can be passed on to future generations!"
L.D., Saint Martinville, LA
"Longtime customer, I love this website."
N.J., Miami, FL
"Bought from you before! Very satisfied!"
N.T., Bristol IN
"Great service! Long time customers in family."
D.W., Yarmouth, ME
"I am already listed with your company and have always received excellent service with conditions of china and silver as described."
L.K., Riverside, CA
"I love the way you organized such a big quantity of pieces its amazing."
R.B., Brisbane, Australia
"Excellent result from previous purchase. Great package and delivery service."
M.E., Aurora, IL
"Every time I have received something from Replacements, it has always been carefully packed. I feel that your company shows great pride in their customer service and makes sure that whatever is sent has been packed with the utmost care. I appreciate your careful wrapping of my items and have always received my orders in perfect condition. Your attention to detail and careful packaging is one of the many reasons that I am a repeat customer!"
K.H., Colorado Springs, CO
"I love your company. I have bought many pieces from you through the years."
G.M., Macon, GA
"Love this place."
S.K., Glen Allen, VA
"I have been registered with your website for several years. When on a trip to North Carolina this past weekend, I wanted to take the opportunity to get some replacements for my china pattern without having to pay for the shipping and handling. Service was excellent. Quick, efficient and your service representatives were very knowledgeable about the stock. A great experience at the retail store. I am convinced if there is a china pattern out there, you have it or you will find it."
J.B., Traverse City, MI
"I have used Replacements.com since 1994 when one plate of my retired good china pattern was broke in a move. I went to the local department store who gave me your name and I have gone there ever since for replacement pieces for my china and silverware pattern. I am thrilled that there is a company like you that is available to us for assistance in getting our broken pieces replaced. Keep up the good work."
I.A., Chicago, IL
"I am thrilled to find your site. In our very busy lives it is refreshing to know that there is a place where we can go to find replacement pieces to our treasured china and crystal. It saves the time of us having to do the research ourselves. You have done it for us. I also did not know the name of my Mikasa crystal stemware, but looking on the images under the Mikasa section on your site, I found it! THANK YOU so much, Replacements, Ltd."
C.H., Street, MD
"Your service is awesome! I have been trying for 4 years to locate a 2009 Happy Holidays annual plate that I missed out on. I clicked on the locate it for me, and you did! I received an email telling me to call if interested, I did the next day, and I have already received my plate. Call me delighted, and thank you very much for such a service!"
E.S., Santa Barbara, CA
"You're the best place to find or buy things no longer made. You have things which nobody else has, it saves time and effort to find those. You are very courteous and you wrap and ship safely. I enjoy the long term relationship I have with Replacements."
A.D., Carmel, IN
L.R., Middletown, PA
"Your site was very helpful in my search for another discontinued set I have."
M.T., Lumberton, NC
"Replacements is an experience! I love your museum. Service is excellent."
More Pages of Letters From Our Customers!