Replacements, Ltd. China, Crystal & Silver - Old & New -1-800-replace (1-800-737-5223) 9:00 am - 10:00 pm ET, 7 days!
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Replacements, Ltd.
Letters - (page 73)

Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.


P.G., Warrenton, GA
10/15/12

"If anybody can find it or get it, you can!! Thank you for being here for us!!"


B.B., New Iberia, LA
10/15/12

"Great web site, excellent products."


D.H., Florence, SC
10/15/12

"I have ordered china from Replacements, Ltd. and I was very pleased."


B.V.M., Spring, TX
10/15/12

"Appreciate your efficiency."


M.G., Portland, ME
10/15/12

"So glad to have found this site. I am pleased with the prompt and courteous service I have received-a customer representative actually called me directly to update me on my order moments after I submitted it on line! I feel very confident that I will be treated like a valued customer for the entirety of this order."


S.M., London, England
10/14/12

"Fantastic site, very detailed."


D.T., Melbourne, FL
10/13/12

"Very extensive listing."


P.Z., Trinity, FL
10/13/12

"Love doing business with you!"


L.N., Oakland, CA
10/13/12

"I LOVE YOUR COMPANY! I've used Replacements for decades, after discovering your service in a magazine article. This was long before computers but you had a 800 phone number. Your customer service folks are absolutely the best! I've been able to replace/add to my very old patterns and I've shared your site with many grateful friends. I always look forward to my deliveries. The pieces are perfectly packed and it's a fun process to open and inspect each piece. I believe there's been two instances over the years when I had to return a piece and it's actually quite painless. Your wait list & notification process is wonderful. I always look forward to ordering from you."


P.R., Richfield, MN
10/13/12

"I am impressed that you're able to find some of these pieces! Thanks!"


J.M. Alberta, Canada
10/13/12

"Love this site!"


T.S., Fresno, CA
10/13/12

"Awesome company!"


G.B., Corsicana, TX
10/13/12

"Loved visiting your store."


J.R., Houston, TX
10/12/12

"I have purchased other replacement pieces from your company and was very satisfied. Excellent, safe packing."


B.R., Freemont, CA
10/11/12

"Great service. Love your company."


R.T., Modesto, CA
10/11/12

"Received my last order in great shape. Thank you for your excellent packaging."


J.C., Carbondale, CO
10/10/12

"You provide a great service!"


S.M., Palmyra, VA
10/10/12

"Happy to find you!"


K.A., Alberta, Canada
10/10/12

"Love your service. You have helped find other china patterns for me. Thanks."


J.C., Darwin, Australia
10/9/12

"Thank you so much for such prompt service. I received notification from the post office yesterday that a parcel had arrived for me and I collected it today. I can't believe how quickly my order arrived in Australia. I shall certainly recommend your business."


D.S., Blossburg, PA
10/9/12

"Love your company"


E.A., Friendswood, TX
10/8/12

"I always enjoy receiving your latest email with what is currently available. Thank you so much!"


J.B., The Woodlands, TX
10/8/12

"I've been a customer for a long time. Love what you do!"


D.B., Brevard, NC
10/8/12

"All my business with Replacements has been pleasant. This is a company that exemplifies quality customer service."


I.R., Gastonia, NC
10/8/12

"I LOVE REPLACEMENTS!! Shopping in the showroom or on the Internet makes me feel like I am a little girl in a baby doll store at Christmas time! I have many treasures purchased from Replacements. My passion for fine china and especially fine crystal increases with age! Now, is this a compliment to Replacements or a personal confession? I have no shame! The decorator pieces are wonderful as well!"


B.F., Lakeland, FL
10/8/12

"Love your company. Have used Replacements for years, always fair price, excellent quality. Incredible selection."


S.B., Port Angeles, WA
10/7/12

"Love this site"


C.C., Reno, NV
10/7/12

"Amazing find discovering your website."


N.P., Fountain Valley, CA
10/7/12

"This is a great site."


C.P., Lynnwood, WA
10/6/12

"Love your site. Thank you!"


C.C., Harrodsburg, KY
10/6/12

"I have known and used Replacements for 20 years."


P.K., Las Vegas, NV
10/6/12

"You have provided me with dishes in the past and your service was excellent-prompt and in perfect condition."


E.H., Charlotte, NC
10/5/12

"I've used your services before and I am thankful you're there."


M.A., Monterey, CA
10/5/12

"Whenever I'm looking for china, silverware, etc. your company has it. No matter how old or new. I always refer my friends. You're the best!"


T.M., Napa, CA
10/5/12

"Very easy site to get around. Bravo!"


D.J., Brooklyn, NY
10/5/12

"You are the Sherlock Holmes of lost dinnerware."


L.R., Atlanta, GA
10/4/12

"Great service!!"


W.A., Cape Town, South Africa
10/4/12

"Very comprehensive site"


S.C., Alston, UK
10/3/12

"Excellent site"


Trelawnyd, UK
10/3/12

"Great site! I've been trying to locate items in this range in UK and Europe for five years and had no luck. I discovered you guys and have found lots of lovely pieces!!"

More Pages of Letters From Our Customers!

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Replacements, Ltd. is a BBB Accredited Business. Click for the BBB Business Review of this China & Glassware - Retail in Mc Leansville NC

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