Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
L.A., San Diego, CA
"I've used your service before. It's wonderful. I have had the misfortune of acquired some beautiful things (china, crystal, etc.) that got broken or chipped and are now discontinued by the manufacturer. Your service helps me keep my table elegant and preserve a legacy for my family to whom I will eventually give these things."
R.A., Alexandria, VA
"My husband and I visited your store several years ago and were very impressed with your merchandise and customer service. A couple of years ago, I ordered a sterling silver rattle for my new nephew. It was beautiful and well-received. I look forward to doing business with you in the future."
J.S., Espyville, PA
"Very helpful site."
E.G., Palos Verdes Estates, CA
"Love your service!"
Z.D., Rowlett, TX
"Always great service."
P.M., Gothenburg, NE
"Your company is so wonderful. You have transformed my home and dinner table!"
L.T., Statesboro, GA
"Love your store!"
A.B., Nags Head, NC
"Thank you for being so professional. My transactions have been handled efficiently, and quickly delivered with packaging designed to protect and ensure a safe delivery to me. Thank you for helping keep my china and glassware with current replacements.
S.S., Burlington, NC
"I absolutely love this place. You can find anything here."
S.C., Cumming, GA
"I have been ordering from you for many years. Thank you for your superb service."
B.V., Friendsville, TN
"Love this site have been coming here and buying for years!"
K.M., Newcastle, Australia
"I recommend your site regularly to my customers."
J.D., Austin, TX
"Great website and service!"
J.W., Altadena, CA
"Just received first order and very pleased with service and pieces."
C.M., Emlenton, PA
"So happy I found this site!"
J.W., Dalton, GA
"Love your website!"
D.F., Luttrell, TN
Your company was the only one I could find my silverware at. I bought some replacements from you and love them. Thanks."
B.B., Marlton, NJ
"I have used this service before and was very pleased. I would like to also add that the packaging was great. I know that shipping is not always handled carefully, but my ordered pieces were so carefully wrapped and packed I feel they would have sustained rough handling."
E.N., Yonkers, NY
J.P., Greensboro, NC
"Love visiting your location - have for many years."
M.J., Flint, MI
"I am so happy that you exist so that I can replace my favorite china pieces. I love you guys. Thanks."
D.L., Villa Park, IL
"I have ordered many things from you. And have been extremely satisfied."
C.C., Knoxville, TN
"Love this website!!"
E.C., Charlotte, NC
"I have known about and used Replacements, Ltd. for many years and do not remember how I found out about this wonderful company."
R.E., New Brunswick, Canada
"Have ordered, very pleased"
C.F., Metairie, LA
"I love my china and your service is invaluable as pieces of my set have been broken through the years."
M.Z., Pewaukee, WI
"Very pleased with your service. Packaging is excellent. Pieces are in excellent shape."
S.S., Lincoln, NE
"Your website is great!!"
M.S., Montesano, WA
"Your service is top-notch!"
B.S., Greensboro, NC
"Great service, fascinating displays, helpful employees, enjoyed fall luncheon"
D.P., Westminster, CO
"Thank you for your prompt delivery."
L.P., Spring, TX
"Thank you for offering this service."
L.D., Westerville, OH
"Have ordered from you years ago and love your business! My "china" was bought at Cargo Express, so it is not a set that would be easy to find replacements."
C.S., Ruckersville, VA
"Love this site to fill in my pattern."
H.W., Houston, TX
A.M.C., Pittsburgh, PA
"I think your company offers a tremendous service to so many who are searching for their hard to find replacements. Keep up the good work!!!! You are always reliable."
E.B., Oreland, PA
"I have been very pleased with the pieces I have purchased in the past. I would add that what I ordered came beautifully packaged."
K.N., Georgetown, TX
"Have been a very satisfied customer!"
G.K., Merrill, WI
"This is a great service for finding replacements for my favorite china."
D.M., Ontario, Canada
"You are doing a great job. I have purchased items from Replacements a few times and I was always satisfied with your service."
More Pages of Letters From Our Customers!